Terms & Conditions

Last updated: 22 October 2026

These Terms & Conditions govern the use of the website successionroom.com and the general framework of the private consulting services offered by The Succession Room. By submitting an inquiry through the site, or by engaging our consulting services, you accept these terms.

1. Nature of the service

The Succession Room offers private consulting to owners, heirs, and family members of family businesses on matters related to the human and family side of business succession — roles, relationships, communication between generations, and preparing the transition of management and ownership.

Important clarification: this service does not constitute legal, accounting, tax, financial, or medical/psychotherapeutic advice. For matters in those areas, we recommend you consult the relevant qualified professional separately (a lawyer, accountant, financial advisor, physician, or therapist). The Succession Room may work alongside such professionals but does not replace them.

2. The inquiry process

The process follows these steps:

1. Inquiry — through the form on the site, you briefly share what you would like help with.
2. Private conversation — a short, confidential, free, and non-binding online conversation in which we clarify together whether, and how, working together could be helpful.
3. Proposal — if we agree together that working together would add value, you receive a personal proposal shaped to your situation.
4. Start of work — once agreement is reached, we begin the consulting engagement.

Receiving an inquiry does not automatically create an advisory relationship — that arises only after explicit mutual agreement on the terms of the specific engagement.

3. Confidentiality

Everything shared within the inquiry and the advisory relationship is treated in strict confidence. We do not disclose client information to third parties without explicit consent, except where required by law. For how we process personal data, see our Privacy Policy.

4. Liability

Consulting supports understanding the situation and making decisions, but the decisions themselves and their implementation remain the client's responsibility. The Succession Room is not liable for business, financial, tax, or legal consequences of decisions made by the client, including decisions made after or based on the consultation.

5. Termination

Either party may terminate the consulting engagement at any time with written notice (including by email). The terms for settling any fee already paid in the event of early termination are agreed in the individual agreement for the respective engagement.

6. Intellectual property

The content of the website successionroom.com — text, name, logo, and materials — is the property of "L'Harmonie S.A.R.L." or is used with the permission of the relevant rights holder. It may not be copied, reproduced, or distributed without prior written consent.

7. Governing law and disputes

These terms are governed by Bulgarian law. In the event of a dispute, the parties will make efforts to resolve it amicably through negotiation; failing that, the dispute will be referred to the competent Bulgarian court.

8. Changes to these terms

We may update these terms from time to time. The current version is always published on this page, with the date of the last update indicated.

9. Contact

For questions about these terms, write to us at info@successionroom.com.